Hammond & Stephens 1 Year Return Policy
If for any reason you are not satisfied with your Hammond & Stephens items within 1 year of purchase, we will replace the items.
Just follow these easy steps:
- Contact Customer Care at 1-888-388-3224 (1-866-519-2816 for Canada) or submit a request to School Specialty within 1 year of shipment to request an authorization number. Product returned without authorization, additional items not part of the original authorization, or products arriving in an unsellable condition will not be eligible for credit and product will not be shipped back to the customer.
- Repack items in the original shipping carton.
- Include a copy of your packing list, invoice and details about what you are returning.
- Include order and PO numbers for proper credit.