Frey Scientific Shipping Policy
Standard delivery terms shall be F.O.B. origin. Ownership and title shall pass to Buyer when products are delivered to Carrier unless otherwise agreed to in writing.
A shipping and handling charge of 12% will be added to all orders, with a minimum charge of $5.00
US - 12%
International - 30%
Continental US - $5.00
AK, HI, and Int'l - $15.00
Standard delivery is UPS Ground or equivalent. Overnight, second-day, and other shipping methods are available at an additional cost. Please ask your customer service representative for details.
Items marked with an asterisk (*) include Living Materials Cards. Please allow 3-4 weeks after you send in your card for delivery of living materials. Living materials are not returnable. Should you encounter any problems with your living materials notify us within 48 hours upon receipt of the order. Cost of replacement after two days becomes the responsibility of the customer. In the event of inclement weather your shipment could be delayed to ensure quality product. Living materials can only be shipped in the 48 contiguous states.
Additional Shipping Charges for Live Items
1-3 items - $12.50
4-5 items - $22.00
6 or more items - $30.00
An additional charge applies to shipments of hazardous items. Hazardous materials are not returnable. Currently we cannot ship hazardous materials to Alaska and Hawaii, Canada, or International countries.
We cannot ship chemicals to any residential address. These items will be removed from your order.
Additional Shipping Charges for Hazardous Materials (ships via truck):
1-3 items - $25.00
4 or more items - $75.00
Motor Truck Freight
An additional Shipping charge applies to motor truck shipments. A minimum charge of $75 will be added to your invoice. Please ask your customer service representative for a shipping estimate.
*Note: Individually negotiated shipping policies will override the standard shipping policy.