Frequently Asked Questions [view all FAQs]
Our Frequently Asked Questions section will help answer commonly asked questions. Select a category below to view answers to the questions we are asked most often. If you still need assistance, Contact Us. It is our pleasure to assist you!
Click on the question below for more information:
Use our fast, convenient Order Tracking feature online to locate your order and obtain copies of order documentation.
Our convenient online request form allows you to request copies of all order-related documentation. This includes:
Pro Forma Invoice:
Material Safety Data Sheet (MSDS):
Proof of Delivery:
If you require a copy of the actual signed Proof Of Delivery form from the carrier, please Contact Us. One of our helpful Customer Care advocates will respond to your request within one business day.
Use our fast, convenient Order Details and Tracking feature online to locate your order and request order documentation.
To use this feature, please have your order number or customer purchase order number available. Other search options include cart number (for orders created online at store.schoolspecialty.com), quote number and First and Last Name (available for Individual/Personal accounts only).
Once you have located the order, click the Request Document link to request documentation to be provided via Email.
A pro forma invoice may be available upon ordering for credit card reimbursement or other situations where immediate billing is required. A standard invoice will be available within 48 hours after shipping. Many organizations will accept an Order Acknowledgment for reimbursement purposes. If you are not sure what your organization will accept, please contact your purchasing or account department.
A copy of our current Teacher's Requisition Form can be found here.