Contact Us - "We can help you with that!"
Supporting educators and administrators is our specialty, and our passion.
School Specialty is committed to providing you with state-of-the-art service that lets you concentrate on what you do best—helping students achieve their full potential.
Our helpful and knowledgeable Customer Care team is dedicated to providing you with fast answers when you need it most, friendly service, and dedicated support. Whether you have questions, concerns or would simply like to give us feedback, please contact us.
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3 Ways to Order
Major credit cards accepted for individuals. Public schools and municipalities qualify for instant credit net 30 days. Orders from current customers in good standing can be billed to an open account. Private schools, day cares, and other business can establish an open account. Download Credit Application
Contact our Customer Care Team using our Track Your Order tool within 30 days of shipment to request an authorization number. Repack items in the original shipping carton, and include a copy of your packing list, invoice, and details about what you are returning. Please include Purchase Order numbers for proper credit.
Unused merchandise, in sellable condition, not meeting your complete satisfaction may be returned in its original packaging within 30 days. If returns are due to our error, we will pay for your return shipping. If for any other reason, an item is being returned after 30 days, you will be required to pay the cost of return shipping. If the return is Furniture or Equipment, you may be charged a restocking fee in accordance with the Original Manufacturer’s policy. All other items will be subject to a 15% (25% Canada) restocking fee. Custom orders are made to your specifications and may not be returned.
Product returned without authorization, additional items not part of the original authorization, or products arriving in an unsellable condition will not be eligible for credit and product will not be shipped back to the customer.
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